or text your question during active chat hours to (204) 800-4387

Chat Hours

Monday
Nov 12		closed
Tuesday
Nov 13		9 am - 9 pm
Wednesday
Nov 14		9 am - 9 pm
Thursday
Nov 15		9 am - 9 pm
Friday
Nov 16		9 am - 5 pm
Saturday
Nov 17		1 - 5 pm
Sunday
Nov 18		1 - 5 pm

Chat transcripts may occasionally be reviewed in an anonymous format to help us improve the quality of service.

Not getting an instant response or is the service offline?

  • We may be helping someone else.  Please type your email address in the chat window and press enter to leave us a way to contact you. We will reply to your question as soon as we are available.
  • Send us an email 
  • Phone the Murray Library Ask Us desk at    (306) 966-1765 or call your preferred library location for help. 

Tips

  • To keep your current chat going, try doing your work in another window or tab. 
  • Please start another chat if you lose us, we'll try to pick up where we left off.

About Ask Us

Library staff from all branch libraries respond to chat, phone, and email questions.  You may be referred to a subject librarian.

Ask Us anything! We'll do our best to help you out. Any question regarding the library, our branches, or research is welcome. We may refer more complex questions to other members of our library team to ensure you get the help you need. 

Although our primary clients are University of Saskatchewan students, staff, and faculty, we also accept questions from the public.

We try to respond right away, but we may be busy working with other clients. If you do not receive an immediate response please try waiting a few minutes or leave your email address in the chat window and we will get back to you as soon as we can.

No, we do not save the chat logs but they are temporarily cached on our server for a short period of time. Anonymized chat logs are occasionally reviewed to help us improve our service.