Managing service quality
Publisher: | MCB University Press |
ISSN: | 0960-4529 |
E-ISSN: | 1758-8030 |
Categories: | Business, Economy and Management - General and Others Business, Economy and Management - Organizational change and Development Business, Economy and Management - Quality Management Business, Economy and Management - Trade and Commerce |
Available online: | Availability | Usage Restrictions |
---|---|---|
Emerald Backfiles | Available from 1991 volume: 1 issue: 1 until 1993 volume: 3 issue: 6 | E-Reserve CMS Course Packs Link Print More Info |
Emerald Management 120 | Available from 1994 volume: 4 issue: 1 until 2014 volume: 24 issue: 6 | E-Reserve CMS Course Packs Link Print More Info |