Managing service quality

Publisher:MCB University Press
ISSN:0960-4529
E-ISSN:1758-8030
Categories:Business, Economy and Management - General and Others
Business, Economy and Management - Organizational change and Development
Business, Economy and Management - Quality Management
Business, Economy and Management - Trade and Commerce
Available online:AvailabilityUsage Restrictions
Emerald BackfilesAvailable from 1991 volume: 1 issue: 1 until 1993 volume: 3 issue: 6E-Reserve CMS Course Packs Link Print More Info
Emerald Management 120Available from 1994 volume: 4 issue: 1 until 2014 volume: 24 issue: 6E-Reserve CMS Course Packs Link Print More Info