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Murray Library

 
 
FAQ - Distance & Distributed Library Services
 

Questions

How do I get a library/student card?
How do I connect from home?
How do I find books, journal articles and other resources?
How do I order a book or journal article?
How much does it cost?
How long does it take to receive materials from the library?
How long do I have library materials for?
What happens when an item is recalled from me?
How do I place a hold? (requesting material that is currently signed-out)
How do I return a book to the library?
What if I require an extra return address label?
How do I renew my library items online?
What happens if I don't return my books on time?
How do I pay my library fees?
Are there restrictions on what types of materials I can borrow?
How can I borrow material the University of Saskatchewan Library does not own?
What is my Username and Password, to access online resources (online articles, e-books, etc.)?
How do I cite my references?
How do I contact the library to request materials or ask for assistance?

Also see the general Borrowing Library Materials - Frequently Asked Questions for more information.


More Questions and Answers

How do I get a library/student card? Back to Top
If you are a distance learner at a regional college or in Prince Albert (SIAST) contact your university coordinator about receiving a University of Saskatchewan student card. For more information, see the Centre for Continuing & Distributed Education Bulletin.

If you are a distance learner and will not be visiting the University of Saskatchewan Library in person a card is not necessary. Use your NSID (abc123) and password to request materials and access online resources. If you do not have your NSID and/or password contact the ITS Help Desk toll free (in Canada) at 1-800-966-4817.

If you are a distance learner and will be visiting the University of Saskatchewan Library in person you will require a student/library card. A University of Saskatchewan photo ID student card can be obtained at the Card Office during regular hours (see here for Card Office location and hours). If you are unable to come when the card office is open, you may obtain a library card from any library branch.

How much does it cost? Back to Top
All Distance & Distributed Library Services are provided at no charge to students or faculty.

How long does it take to receive materials from the library? Back to Top
It usually takes about a week between the time we receive your request and the time you receive the material. Start your research early!

How long do I have library materials for? Back to Top
The loan period is generally 44 days from the signout date, allowing 30 days for use and 7 days at either end for delivery. The loan period may vary depending on library branch, patron type and material type, so always confirm due dates when you are borrowing material.

Borrowers are allowed two renewals, providing that no other requests have been placed on the title. It is important to note that all borrowers are guaranteed a loan period of 7 days, after which the material is subject to recall. Please be aware that fees for failing to return recalled materials are quite hefty ($2.00/day/item). Interlibrary Loans (ILL) are generally three week loans (fees for ILLs are $2.00/day/item).

What happens when an item is recalled from me? Back to Top
You will receive an email recall notice from the library asking you to return the item to the library within 7 days from the day the recall notice was generated. Fees are levied on overdue recalled items at $2.00/day.

How do I place a hold? (requesting material that is currently signed-out) Back to Top
Use the Request Hold function in the library catalogue and select Distance Learners as the pickup location.

How do I renew my library items online? Back to Top
Library users may renew their own materials online (two renewals maximum). There are some exceptions, including when another person has requested a hold on the item.
  Follow these steps (starting from PAWS or the Library home page):
1a. From PAWS, select the Library tab. Under Library Account, click on the Library Account Details button; or,
1b. From the Library home page, log in to your Library Account in the upper left corner and click on Details...
2.   If not the default view, click the Items currently checked out link to view the materials you have checked out.
3.   Select the materials you want to renew by checking the boxes in the RENEW column and then click the Renew Selected button. If you want to renew everything, click the Renew All button.
4. If you cannot renew items, a message will appear on the screen. If you are successful, a new due date will appear in the STATUS column. Always check the STATUS column for information on the success or failure of your renewal.

What happens if I don't return my books on time? Back to Top
Please be aware that fees will accumulate for overdue recalled material. See the Loan and Fee Policy for fee details and payment methods.

Are there restrictions on what types of materials I can borrow? Back to Top
Yes. Materials from the Reference Collection, Reserve Room, and Special Collections are not available for loan, as well as some other special materials.

How can I borrow material the U of S Library does not own? Back to Top
For materials not at the University of Saskatchewan Library, please complete an interlibrary loan form and we will request it from another library on your behalf. Allow at least two weeks for delivery of interlibrary loan (ILL) materials. The loan period for interlibrary loans is generally three weeks, including shipping time. When requesting an ILL please note in the Additional Information field that you are a Distance & Distributed student and include your current contact information.

What is my Username and Password, to access online resources (online articles, e-books, etc.)? Back to Top
Your NSID and password allow you to access online resources. If you do not have your NSID and/or password contact the ITS Help Desk toll free (in Canada) at 1-800-966-4817.

How do I contact the library to request materials or ask for assistance? Back to Top
To request materials or ask questions about requesting materials, mailing procedures, your account, etc. select the appropriate DDLS branch, below. If you are not sure which branch to choose, select Murray.

Murray Library
Education & Music Library
Leslie and Irene Dubé Health Sciences Library

For research assistance use the links below.

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